The Enhanced Service Manager: A Service Management System for Next-Generation Networks

摘要

In this paper, we describe a service management product, the Enhanced Service Manager(eSM), that provides not only fast service development and easy mainte- Nance but also performance, reliability, and Web-enabled provisioning. Competition Is fierce in the business world, especially in telecommunications. Being first to offer A service is typically a key decision-making factor for service providers in selecting An operations support system product to manage their services.