DAN BARCLAY

摘要

BANKING WILL ALWAYS BE IN A STATE OF CHANGE, believes BMO Capital Markets' CEO and group head Dan Barclay. Parent company BMO Financial Group marked its 200-year anniversary in 2017, and as part of its celebrations had a book written about its history, which included shareholder letters from different stages in its history throughout the 19th and 20th century. For Mr Barclay, one of the most striking things about these documents was tha t the overarching message of we live in dynamic times' was there in each of them. "The world changes, and you adapt to it," he says. Today, BMO Capital Markets' priority is to continue delivering the best possible offering while developing deep and broad relationships with its customers. Mr Barclay observes that this focus on a relationship-based service may be seen as a hallmark of Canadian banking, but BMO prefers to think of itself as North American. "We've organised ourselves as a North American bank and that's the way we are approaching the market," he says.