Let the good times roll with online tyre purchasing

摘要

It's far easier and more cost-effective to retain customers than to attract new ones, which is why aftersales is such a key focus in the motor retail sector, both in the dealership and online. Almost every car owner will at some point need to purchase tyres, both to keep on the right side of the law and to maintain the efficient and safe running of the car. There are approximately 3,000 specialist tyre outlets in the UK. In addition, about 20,000 garages and other outlets sell new tyres as part of a wider service offering. The tyre specialist sector employs about 16,000 people and total UK retail sales of replacement tyres amount to about £3.2 billion per year.