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摘要

A mate who makes his money from interactive stuff said I should read Steve Krug's Don't Make Me Think! So I did. And you should too. And then you should make your website designers read it too. Give them a couple of weeks. Refuse to listen to any sneering bollocks from them. And then check your website. If there aren't major changes this is when you probably decide to sack them. Krug's First Law of Usability, the man himself explains, 'means that as far as is humanly possible, when I look at a Web page it should be self-evident. Obvious. Self-explanatory.