American Shipper and BPE designed this study to provide readers with a greater understanding of the trends and issues impacting U.S. import operations and compliance managers. In March, more than 450 qualified respondents participated in a 34-question benchmarking survey covering organizational structure, responsibilities, policies, costs, technology and more. The following study results are shown in aggregate form and segmented to draw interesting comparisons and ultimately call out actionable best practices.
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