How's this for a carrier's nightmare scenario? Your shipper customer keeps a vendor scorecard, and you rank in the top five on both on-time performance and price, but it's not enough. In other words, you are in the upper echelon of all the carriers that shipper works with in terms of those two metrics. For decades, those were literally the only two metrics that mattered in freight transportation: service and rates. American Shipper research into transportation procurement bears that out. Those two metrics were overwhelmingly the key decision-making criteria-in many instances the only criteria-for shippers and logistics companies buying freight capacity.
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机译：这对于承运人的噩梦情况如何？您的托运人客户保留供应商记分卡，并且您在按时性能和价格上都位居前五名，但这还不够。换句话说，就这两个指标而言，您在托运人所使用的所有承运商中处于较高的梯队。几十年来，这些实际上是货运中唯一重要的两个指标：服务和费率。 American Shipper对运输采购的研究证实了这一点。对于托运人和物流公司购买货运能力，这两个指标绝对是关键的决策标准（在许多情况下是唯一的标准）。
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