In one of the liveliest and most interactive sessions in recent show history, ; "Route Pro" James Peuster ; told a capacity crowd at Clean '09 how to win and keep route customers in "Picking Up Customers = Picking Up Profits." Arranged by the Dry- : cleaning & Laundry Institute (DLI), the session : concentrated on launching and building a route service. Offering pickup and delivery is the surest route (pun intended) to success for drycleaners in a recessionary economy, Peuster said, punctuating his presentation with jokes and quick Q&As.
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