DLI, NCA planning next Five-Star Brainstorming conference in Cancun

摘要

The Drycleaning & Laundry Insti-tute and the National Cleaners Association are planning their next Five-Star Brainstorming winter conference for Jan. 17-20 in Cancun, Mexico. Jack Mitchell, author of the bestseller Hug Your Customers, and CEO of the nation's largest luxury clothing retailer, will demonstrate how cleaning businesses can adopt an approach that will make customers love them and keep them coming back for more.