The entire Amazon Global Air organization is more than 7,000 associates strong. Some of them are assigned to teams at our air hub and gateways out in the field across the U.S. and Europe. These teams process inbound and outbound shipments that are transported via our aircraft [a mix of 71 Boeing 737s and 767s]. I have some teams that are devoted to operational planning. Some manage maintenance and integrating the full end-to-end operations [within Amazon as a whole]. Thanks to modern technology, I have visibility on what is going on across our network from my fingertips on my laptop computer. We also have a network control center where we have people monitoring weather and flight operations 24/7. Like many organizations, COVID has changed our ways of doing business. I have teams that would typically work in a corporate environment in Seattle-they're now working from home. I still travel out to the field when I have the opportunity. It allows me to ensure the COVID-19 protocols we've put in place.
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