BETTER SERVICE FROM HMRC?

摘要

HM Revenue & Customs' proposals in its consultation document on tax agent strategy should mean that taxpayers will be better and more efficiently served, according to the ICAEW Tax Faculty. However, the department must ensure that the systems are properly designed and tested so that they do not merely pass the cost of the solutions to the profession. The faculty is particularly supportive of the proposal for self serve which it believes offers 'clear benefits' to HMRC in improving service standards.