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Heuristic Evaluation on Mobile Interfaces: A New Checklist

机译:移动接口的启发式评估:新清单

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摘要

The rapid evolution and adoption of mobile devices raise new usability challenges, given their limitations (in screen size, battery life, etc.) as well as the specific requirements of this new interaction. Traditional evaluation techniques need to be adapted in order for these requirements to be met. Heuristic evaluation (HE), an Inspection Method based on evaluation conducted by experts over a real system or prototype, is based on checklists which are desktop-centred and do not adequately detect mobile-specific usability issues. In this paper, we propose a compilation of heuristic evaluation checklists taken from the existing bibliography but readapted to new mobile interfaces. Selecting and rearranging these heuristic guidelines offer a tool which works well not just for evaluation but also as a best-practices checklist. The result is a comprehensive checklist which is experimentally evaluated as a design tool. This experimental evaluation involved two software engineers without any specific knowledge about usability, a group of ten users who compared the usability of a first prototype designed without our heuristics, and a second one after applying the proposed checklist. The results of this experiment show the usefulness of the proposed checklist for avoiding usability gaps even with nontrained developers.
机译:考虑到移动设备的局限性(屏幕尺寸,电池寿命等)以及这种新交互的具体要求,移动设备的快速发展和采用提出了新的可用性挑战。为了满足这些要求,需要对传统的评估技术进行调整。启发式评估(HE)是一种基于专家在真实系统或原型上进行评估的检查方法,其检查清单基于台式机,无法充分检测特定于移动设备的可用性问题。在本文中,我们提出了一个启发式评估清单的汇编,该清单取自现有书目,但适用于新的移动界面。选择和重新排列这些启发式准则提供了一种不仅可以用于评估,而且可以作为最佳实践清单的工具。结果是一个综合的清单,该清单经过实验评估为设计工具。这项实验性评估涉及两名对可用性没有任何专门知识的软件工程师,一组十名用户,他们比较了没有启发式设计的第一个原型的可用性,以及应用建议的清单后的第二个可用性。该实验的结果表明,即使对于未经培训的开发人员,所提出的清单对于避免可用性差距也很有用。

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