Transitioning Communication Education to an Interactive Online Module Format

摘要

BackgroundThe Changing Talk (CHAT) intervention successfully improves nursing home (NH) staff communication by reducing elderspeak. However, providing CHAT in NHs is challenging and costly due to presenter travel and staff scheduling. To facilitate dissemination of the CHAT communication training program, the traditional classroom format was modified and interactive online modules were created. The goal was to maintain the content and effectiveness of the original classroom format but to extend access to larger numbers of NH staff. This article reports on the process of transitioning the onsite didactic program to interactive online modules and reports the results of pilot testing evaluating the outcomes of the online modules in comparison to the traditional classroom format.