During this presentation, we address the overall structure, approach and activities of a European project called ‘SUSTAIN’ which aims to generate evidence on improving integrated care. Over the past three years, local stakeholders from thirteen integrated care initiatives in seven European countries collaborated with SUSTAIN project partners to improve their current way of working. With SUSTAIN’s support, stakeholders from the different initiatives (i.e. managers, health and social care professionals, representatives of older adults and informal carers, local policy officers) designed and implemented improvement plans tailored to local priorities. Using a multiple case study design, SUSTAIN project partners monitored and evaluated experiences and outcomes related to the design and implementation of these improvements in each initiative (or ‘case’), using a set of qualitative and quantitative data collection tools. Data were collected at agreed and specified times during the 18-month implementation period, using the same procedures and tools for all initiatives.
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