BACKGROUND: The need to bring down costs while maintaining a high standard of care has led to the expansion in the role of nurses in recent years. METHODS: We present results of cost-effectiveness analysis of conventional and nurse-led telephone follow-up after nasal septal surgery. RESULTS AND CONCLUSIONS: Our results indicate that the substitution of nurse-led telephone follow-up for conventional out-patient follow-up has the potential for substantial cost reduction and decreased out-patient access times in the NHS.
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