1What do first-time mothers worry about? A study of usage patterns and content of calls made to a postpartum support telephone hotline

摘要

BackgroundTelephone hotlines designed to address common concerns in the early postpartum could be a useful resource for parents. Our aim was to test the feasibility of using a telephone as an intervention in a randomized controlled trial. We also aimed to test to use of algorithms to address parental concerns through a telephone hotline.