Introduction:Ward-based pharmacists resolving drug therapy problems (DTPs) improve antimicrobial appropriateness for urinary tract infections (UTI) and pneumonia. Not all resolved DTPs for these diseases carry the same positive impact on antimicrobial appropriateness, therefore Interior Health has identified key pharmacist interventions (KPIs), defined as resolved DTPs associated with antimicrobial appropriateness. Education alone often fails to produce sustained knowledge transfer and behavior change and should be included as part of a multifaceted strategy. The objective was to evaluate the impact of a multifaceted behavior change strategy on pharmacist knowledge and practice for UTI and pneumonia patients.
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