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Negotiating care in the context of Finnish and Italian elder care policies

机译:芬兰和意大利老年人护理政策中的谈判护理

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摘要

Negotiation is an integral part of all elder care, which by definition involves a relation between at least two people. In this article, we analyse negotiations concerning elder care in the context of Finnish and Italian elder care policies. At the macro level negotiations on elder care are shaped by elder care policies and at the micro level by individual skills and resources. Our focus is on the negotiations on eligibility that take place when elders attempt to access care. The data consist of qualitative interviews with Finnish and Italian elders in need of care. The analysis of individual experiences of care negotiations reflects the practical consequences of elder care policies to older people. The results indicate that the most negotiated eligibility criteria when seeking access to elder care are need, money and social relations. These criteria are negotiated when seeking eligibility to different sources of care: informal care, grey market, market-based, non-profit and public services. In Italy, negotiation is particularly crucial when accessing grey market care. Cash as the main Italian elder care policy tool tends to enhance the role of and need for negotiation. In Finland, a greater part of elder care is provided by the public sector and therefore the process of negotiation is more standardized than in Italy.
机译:谈判是所有老年人护理的一个组成部分,顾名思义,谈判涉及至少两个人之间的关系。在本文中,我们分析了芬兰和意大利老年人护理政策下有关老年人护理的谈判。在宏观一级,关于​​老年人照料的谈判是由老年人照料政策决定的;在微观一级,则是由个人技能和资源决定的。我们的重点是在老年人尝试获得照料时就资格进行谈判。数据包括对需要护理的芬兰和意大利老年人的定性访谈。对个人护理谈判经验的分析反映了老年护理政策对老年人的实际影响。结果表明,在寻求老年护理时,最协商的资格标准是需求,金钱和社会关系。在寻求获得不同护理来源的资格时,需要协商这些标准:非正式护理,灰色市场,基于市场的,非营利性和公共服务。在意大利,获得灰色市场服务时的谈判尤为关键。现金作为意大利主要的老年人护理政策工具往往会增强谈判的作用和需要。在芬兰,老年人护理的大部分由公共部门提供,因此谈判过程比意大利更为标准化。

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