随着市场经济体制的逐步深入,我国军工企业长期沿用的计划经济体制、粗放的生产组织方式和管理模式制约了军工企业管理进步和管理水平的提高。我国军工行业目前正处于快速发展时期,滞后于军队建设和市场需要的售后服务工作已经成为制约军工企业持续发展的瓶颈之一。军工企业要想在日益激烈的竞争中求得生存和发展,就需要做好企业的售后服务工作,不断增强企业的竞争力。%With the acceleration development of market economy system, the planned economic system and extensive production organization model and management model which have been used for a long time restrict the progress of management and the improvement of management level of China's military enterprises. China's military industry is in rapid development period, the after-sales service work lagging behind the military construction and market has become one of the bottlenecks of restricting the continued development of the military enterprises. Military industrial enterprises need to do a good job of after-sales service and constantly enhance the competitiveness of the enterprises to survive and develop in the increasingly fierce competition.
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