浙江移动关于骚扰电话个性化防控方案的探索与实践

摘要

为了响应国家整治骚扰电话的工作要求, 保护用户的通信体验, 浙江移动创新性地提出了骚扰电话的个性化防控业务方案——"绿盾", 并在现网进行了试点.该业务将用户通信意愿、号码标记信息以及通信网呼叫拦截能力结合起来, 实现了对骚扰电话的精准识别和静默拦截, 并可支持用户的个性化定制.该项工作为我国运营商整治骚扰电话工作探索出一种可行的技术方案.%In order to respond to the national requirements for the remediation of harassment phone call and protect the user's communication experience, Zhejiang Mobile innovatively proposed the Green Shield personalized harassment phone call prevention service solution, and conducted a pilot on the current network.The service combines the user's willingness to communicate, the phone number tag information, and the call interception capability of communication network to achieve accurate identification and silent interception of the harassment phone call.It can also support the user's personalized customization.This work explores a feasible technical solution for the Chinese operators to rectify the harassment phone call.