面对国际市场不景气的外贸形势,中小货代企业如何在这场洗牌考验中顺利平稳度过,是中小货代企业必须认真考虑的问题。文章从价值链的角度分析中小货代企业业务操作流程,并提出合理分工和改善信息系统来完善中小货代的操作流程,使企业得到持续发展。%In the face of the international market downturn situation ,how does small and medium-sized freight forwarding in-dustry through smoothly ,that is the issue small and medium-sized freight forwarding industry must seriously consider. Based on the analysis of small and medium-sized freight forwarding industry’s operation process from the perspective of the value chain ,and put forward to improve the small and medium-sized freight forwarding operation process and reasonable division of labor and im-prove the information system ,make the enterprise obtain sustainable development.
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