An Innovation of an Academic Cloud Computing Service

摘要

Despite the popularity of cloud computing services, few studies have investigated academic cloud computing services. This study explored the innovation of an academic cloud, the Ming Chuan University Cloud System (MCUCS). A cloud computing service provides numerous benefits to an organization. We conducted a comprehensive review and observation of MCUCS and identified 8 benefits for teachers and 10 for students. Teachers and students agreed that MCUCS consistently provided a service that improved their performance. The most beneficial features of MCUCS were its high usage and user satisfaction. Between April 2010 and April 2012, the usage exceeded 878 300 events. Overall student satisfaction with MCUCS was 79.2%, and teacher satisfaction was 86%. We concluded that MCUCS provides a good model of an academic cloud computing service and a high qualified system.