Exploring the Characteristics of Business Process Modeling Solutions in the Saudi Market

摘要

Business Process Modeling (BPM) is a mechanism that separates all business aspects from the underlying technological and implementation features of a system. The aim is to capture an organization’s processes and achieve its business objectives. Currently, there are many solutions for Business Process Modeling and Design offered by vendors. However, the selection of one solution or another by customers is usually conducted in an ad-hoc manner. Given the underlying environment that a customer might have and their limitations, there is no standard methodology that can help in the selection of the most appropriate solution. This paper therefore highlights the key characteristics of BPM solutions in the market to facilitate an understanding of the compatibility of a given solution with customer’s environments;hence, customers can then make informed decisions regarding their selections.