临床实验室员工管理系统的建立与应用

摘要

目的 开发基于临床实验室质量管理标准的员工管理系统,实现员工全方位高效规范管理.方法 用ASP.NET和数据库技术搭建Web平台,基于平台功能开发员工管理功能模块.结果 该系统由4个功能模块构成,员工档案模块通过员工自主维护和系统自动获取,实现员工档案一站式管理和查看;岗位考勤模块通过岗位记录和考勤登记,实现岗位连续动态管理和员工责任永久可查;培训考核模块使用消息机制发布资料、要求员工限期完成自主培训,通过在线考试评估培训效果和员工能力,授予员工相应权限;表现评价模块利用客观指标和评审机制,动静结合评价员工表现;使用该系统后,员工档案由原来每年更新一次变成实时更新,查阅员工档案由原来约15 min缩短至1 min,员工差错事件减少了20％,员工培训考核工作量减少了60％,客户对员工的满易度由93％提高到96.5％.结论 该系统实现了员工全方位高效规范管理,员工乐于接受和配合,比传统手段效果更好、成本更低.%Objective To develop an efficient and all-round management system of personnel information based on the standards of quality management in clinical laboratory.Methods ASP.NET and database technology were used to construct a web platform and develop the management modules of personnel information.Results The developed system consisted of 4 modules.The module of onestop management for personnel archives was realized,which could be viewed and self-maintained by individuals and auto-retrieved by the system.The module of job post for staff attendance record was realized by continuous,dynamic management and permanent retrievability of registered responsibilities.The module of training and examination could publish the information for staff to complete self-training within deadline and evaluated the training effects and competence by online tests,and granted appropriate authority to staff.The module of performance assessment could evaluate the performances of staff statically and dynamically by using objective indicators and review mechanism.After the application of the system,staff archives were updated in real time instead of once for year.The time for reviewing archives of staff reduced from fifteen minutes to one minute,the error incidents of staff reduced by 20％,workload for staff training and examination reduced by 60％,and the satisfaction degree of customers for staff increased from 93％ to 96.5％.Conclusion The developed management system could realize all-round standard management with high efficiency,so it should be more effective and cost-saving than traditional manners.The staffs would be willing to accept and cooperate with it.