Aligning IT and Business Strategies to Enable Enterprise Integration that Supports Effective Utility Management

摘要

To achieve higher operational efficiencies, utility organizations must continue to control therncost of IT; integrate systems, data and processes; and determine where to invest in IT tornsupport core business objectives. For this to happen, utilities must align their business andrnIT strategies.rnAchieving alignment between business and IT strategies has a direct effect on effectivernutility management. This alignment has a direct correlation to many of the attributesrnassociated with effective utility management, as it:rn1. Strengthens operational optimization, infrastructure stability and operational resiliencyrn2. Supports financial viability and community sustainabilityrn3. Improves customer satisfaction and product qualityrnThis paper will provide utility leaders with an understanding of the success factors associatedrnwith alignment of business and IT strategies.