The CyberNavigators of Chicago Public Library and the‘informatics moment' The information revolution in civil society and people's everyday lives

机译：芝加哥公共图书馆的网络导航员与“信息时刻”公民社会和人们日常生活中的信息革命

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Community informatics research examines how people in their everyday lives, in civil society, are navigating the information revolution. An empirical study is underway in Chicago, USA, of the process whereby public library patrons get help with using computers and the internet. This involves the public library providing 1) networked public access computers and 2) helping staff called CyberNavigators. The focus here is on the latter, and four key findings have emerged. First, the process of getting help from a CyberNavigator is a particular instance of a central process in the information society that we call the 'informatics moment.' Second, this informatics moment entails four types of digital literacy work. Third, social capital is a critical contributing factor. And finally, by means of this informatics moment and the staffing arrangement that has evolved to support it, the conscious invention of the branch public library of the future is underway.

机译：社区信息学研究检查了人们在日常生活中，在民间社会中如何引导信息革命。美国芝加哥正在进行一项实证研究，该过程使公共图书馆的顾客获得使用计算机和互联网的帮助。这涉及公共图书馆，该图书馆提供1）联网的公共访问计算机，以及2）帮助称为CyberNavigators的人员。这里的重点是后者，并且出现了四个关键发现。首先，从CyberNavigator获得帮助的过程是信息社会中一个中心过程的一个特殊实例，我们称之为“信息时刻”。其次，这一信息学时刻需要四种类型的数字素养工作。第三，社会资本是关键的贡献因素。最后，借助这种信息学的时刻和不断发展的人员安排，有意识地发明了未来的分支公共图书馆。

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《Proceedings of the 5th international conference on cooperation and promotion of information resources in science and technology.》|2010年|p.105-110|共6页
会议地点 Beijing(CN);Beijing(CN)
作者
Kate Williams;
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作者单位

Graduate School of Library and Information Science, University of Illinois at Urbana Champaign, Champaign, Illinois,USA;

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会议组织
原文格式 PDF
正文语种 eng
中图分类信息资源及其管理;信息资源及其管理;
关键词
community informatics; civil society; social capital; public library; helpseeking; information society; agency;

机译：社区信息学;公民社会;社会资本;公共图书馆;求助;信息社会;机构;
入库时间 2022-08-26 13:59:15

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The CyberNavigators of Chicago Public Library and the‘informatics moment' The information revolution in civil society and people's everyday lives

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