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The Persuasive Power of Human-MachineDialogue

机译:人工机关的有说服力

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The persuasive power of live interaction is hard to match, yet technologies are increasingly taking on roles to promote behavioral change. We believe that speech-based interfaces offer a compelling mode of interaction for engaging users and are motivated to understand how to best present persuasive information using speech interaction. We present a study comparing the persuasive power of two speech-based information systems, one which uses a recorded message-based lecture presentation and another which uses an interactive dialogic presentation. We measure the persuasive power across both conditions using a survival task. We find that the dialogic system is significantly more persuasive than the lecture system. We also find that the dialogic system presents significantly (almost four times) less information than the lecture system. We analyze our results using three standard rank correlation methods. We point to limitations of these measures and propose a new metric which appears to be more sensitive for this task.
机译:活力互动的有说服力难以匹配,但技术越来越多地承担促进行为变革的角色。我们认为,基于语音的接口为参与者提供了令人信服的交互模式,并且有动力了解如何使用语音交互最佳呈现有说服力信息。我们提出了一项关于比较两个基于语音的信息系统的说服力的研究,其中一个基于录制的基于消息的讲座演示文稿和另一个使用交互式对话呈现。我们使用生存任务测量两个条件的说服力。我们发现,对话系统比讲座系统更具说服力。我们还发现,对话系统显着提出(近四次)信息而不是讲座系统。我们使用三个标准等级相关方法分析我们的结果。我们指出了这些措施的局限性,并提出了一种新的指标对此任务更敏感。

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