The Implementation Urgency of Conflict Management in Educational Organization for Industrial Revolution Era 4.0

摘要

Conflicts are often experienced in everyday life, do not know the time, place and conditions, including in the educational environment such as schools. Social interaction between education actors in schools often results in conflict, principals with teachers, teachers with students or with other parties in the educational environment. If the conflict that occurs cannot be managed properly, it certainly can disrupt the effectiveness and efficiency of the achievement of the organization resulting from unresolved conflicts. The ability to apply conflict management in the era of industrial revolution 4.0 is needed by a leader, including the principal who acts as a leader in school. Real demands in the era above are require school principals to master conflict management, so that it will have a positive impact on school achievement, specifically the quality of education that increases. Therefore, the author with all its shortcomings, wants to start discussing briefly and clearly about the importance of implementing conflict management in organizations in the industrial revolution era 4.0, can have a positive impact on leaders in dealing with conflicts, directed towards the implementation of conflict management, and maintain good social communication between education stakeholders. The author aims to study literature in the scope of the discussion that will be discussed in this paper.