The Use of Holistic Approach to Knowledge Management Initiative in Managing Information in Higher Learning Institution: A Perspective

摘要

In the current world today, where Internet plays an important role in the information technology environment for communication, collaboration and file sharing, data is distributed and transform into useful knowledge. Knowledge, known as the body of information such as facts, opinion, ideas, theories and principles is vital in most organisations from commercial enterprises, government agencies to higher learning institution as it allows the organisations to advance for better performance in the future. As such, knowledge should be managed well to sustain a high rate of continuous improvement. Currently, organisations worldwide are using various techniques and technologies to better manage their existing knowledge in order to improve the quality of knowledge sharing. Therefore, realising the importance of knowledge sharing, the concept knowledge management is created to obtain the greatest value from knowledge available in an organisation. At present, it is root out that most higher learning institutions in Malaysia have not created proper mechanism to allow knowledge creation and sharing. As such this paper addresses an initiative taken to develop a model that gives emphasis on a variety of aspects that will make the knowledge management programmes to be efficient and effective. The proposed model uses an integrated approach to develop a holistic knowledge management system and it can be utilised by the institutions to promote and strengthen the knowledge creation and sharing culture in Malaysia.