The relationship between perceived organizational support and employee's turnover intention through supportive co-worker workshop in division B at Company X

摘要

In today's business situation, retaining employee still be a major challenge to compete in the real market. The extent to which an employee is committed to the organization is often based on exchange relationship between organization and employee. Since employees are critical components in the organization, effort be must put to increase their perception of organizational support as a key predictor of turnover intentions. Therefore, this study aims to determine the relationship of perceived organizational support (POS) and employee turnover intentions. Moreover, this study aims is also to determine the most effective intervention for decreasing turnover intention. This research was conducted in Division B at Company X, a pharmaceutical and chemical company in Jakarta with a home base in Germany that struggling with turnover intention. An online survey using questionnaire was done on 103 employees in Division B of Company X to determine the relationship between the two variables. The employees were selected using simple random sampling. The result shows that there is a significant relationship between POS and turnover intention. It can be interpreted that the higher score of perceived organizational support, the lower score of turnover intention and vice versa. Based on the result, an intervention that can increase perceived organizational support was designed in the form of supportive co-worker workshop.