Addressing User-Centeredness: Communicating Meaningfully through Design

摘要

This paper proposes a model for human-computer interface design, which is focused on a user-centered approach. The paper studies the complexity inherent in the design process when the aim is to consider all team members of a project as contributors to a human-centered approach. Designers know that they are dealing with "messy" situations; they understand the uniqueness of each project, the continuous change of user needs, and the rapid development of information technology. They also see the challenges, to creating shared understanding regarding user-centeredness when working with other disciplines at the conceptual level. In this context, how can designers create the conditions for diverse contributing collaborators to go beyond their individual knowledge and enrich their reflections in order to efficiently collaborate within a human-centered approach ? This study proposes that in looking to increase the efficiency of interfaces, all stakeholders should consider the user in every phase of the design process especially when they deal with complex and multi-disciplinary situations. Conducting a project-grounded approach led to introducing a new theoretical model of design. The model, which is based on joint reflective practice and an interdisciplinary attitude supports and frames a collaborative human-computer interface design process.