A Comparative Evaluation of User Preferences for Mobile Chat Usable Interface

摘要

This paper aims to investigate user preferences for mobile chat usable interfaces. We have designed graphical-based usable interfaces for mobile chat to ease the navigation control for efficient tracking of specific messages in a long chat archive We have conducted a comparative evaluation between text-based and graphical-based usable interfaces for mobile chat systems. The statistical research outcomes exemplified that there were significant differences on user preferences between text-based and graphical-based systems with regards to gender, education level, and usage frequency of one-to-one mobile chat systems. Additionally, the experimental evaluation results have highlighted the potential use of graphical-based usable interfaces for mobile chat systems that have significantly gained user preferences and were well perceived as usable interfaces among the test subjects.