Development of Integrated Analysis System and Tool of Perception, Recognition, and Behavior for Web Usability Test: With Emphasis on Eye-Tracking, Mouse-Tracking, and Retrospective Think Aloud

摘要

Recent researches reveal effort to observe user’s experience from user’s point of view in order to estimate usability of a web site. Eye-tracking and mouse-tracking to record and analysis what user sees and how user acts can be proper examples. However, although eye-tracking and mouse-tracking are used practically, not only difficult to find the case that uses both, but also the case is rare that considers what user is thinking. Hence, this paper introduced EMT System that tracks eye and mouse, and records user’s thinking. And for applying EMT system, this paper developed EMT Tool, which helps a researcher to do usability test by recording the user’s experience, and reproducing it visually. EMT Tool is consist of EMT Tracker which is responsible for observing and collecting user’s experience and EMT Analyzer synthesizing and analyzing data from EMT Tracker.