FURTHER DEVELOPMENTS OF THE CAPABILITY MATURITY MODEL TO MONITOR ACTIVITIES SUPPORTING THE OFFSHORE INDUSTRY

摘要

The Cranfield University has been developing applications of organisational behaviour as part of projects for the Health & Safety Executive in the UK and the Petroleum Safety Agency in Norway. These approaches include a Design Safety Performance Indicator and the development of Distributed Cognition Models for Human Factors Failures in the Operating and Design Processes, both of which have been presented at past Hazards Symposiums. The authors and the HSE have seen these models as part of a general suite of tools providing measures or indicators of organisational behaviour that can be used to provide a leading indicator of performance in a range of areas. This paper describes the latest developments of one of the suite's most powerful and adaptable tools, the application of Capability Maturity Modelling. The measurement method assesses an organisation's processes in a given endeavour and identifies an assigned level of maturity; the method categorises the relative roles of groups of processes and indicates potential improvement steps to enable organisations to move up the maturity scale. The paper describes recent applications that the authors have developed and by way of confirmation of the wide ranging adaptability of the tool, reports on the testing the model has undergone.