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Expected value of user sessions: Limitations to the non-semantic approach

机译:用户会话的预期价值:对非语义方法的限制

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摘要

The amazing evolution of e-commerce and the fierce competitive environment it has produced have encouraged commercial firms to apply intelligent methods to take advantage of competitors by gathering and analyzing information collected from consumer web sessions. Knowledge about user objectives and session goals can be discovered from the information collected regarding user activities, as tracked by web clicks. Most current approaches to customer behaviour analysis study the user session by examining only web page accesses. To find out about navigators behaviour is crucial to web sites sponsors attempting to evaluate the performance of their sites. Nevertheless, knowing the current navigation patterns is not always enough. Very often it is also necessary to measure sessions value according to business goals perspectives. This paper presents two different measures to include business goals inside click stream analysis. Each of the alternatives is discussed and evaluated in terms of how company's objectives and expectations are taken into account as well as how this approach could be achieved.
机译:电子商务的惊人演变和激烈的竞争环境,它已经产生了鼓励商业公司应用智能方法,通过收集和分析从消费者网站收集的信息来利用竞争对手。可以从关于用户活动的信息中发现关于用户目标和会话目标的知识,因为Web Clicks跟踪。客户行为分析的大多数方法方法通过检查网页访问来研究用户会话。要了解导航员行为对于试图评估其网站表现的支持者至关重要。然而,知道当前的导航模式并不总是足够的。通常,根据业务目标的观点,还有必要测量会话价值。本文提出了两种不同的措施,包括在内部单击流分析内的业务目标。在如何考虑公司的目标和期望以及如何实现这种方法的情况下,讨论和评估了每个替代方案。

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