Police Response Officer Selection Development of Tool to Aid the Dispatch of Police Response Officers

摘要

It's essential the Police force use their resources to the highest possible efficiency to ensure adequate service in the face of major funding cuts. Automation of the response officer selection process can improve efficiency by assisting in selecting the most appropriate response officer to attend an incident. Currently dispatchers are tasked with selecting the appropriate response officers to send to incidents. This may not result in the most efficient officer being selected to attend an incident. Providing a software tool to assist in the decision making process will decrease uncertainty in the decision and hence increase the likelihood of the most efficient officer being selected to attend an incident. The selection considers response time, availability, area coverage, driving standard and traffic conditions. The tool is specific to the police dispatch process and hence accounts for factors which are not which general included in other dispatch tools.