Cognitive-Task-Based Information Aid Design for Clinical Diagnosis

摘要

Clinical diagnosis systems are increasingly supported by advanced information technology but enhancing human diagnosis performance with intelligent aiding has not been found guaranteed. Diagnosis is an intense cognitive task for which the supporting intelligent features should be designed and integrated to match human decision process. This study conducted cognitive work analysis to identify the user strategies and needs of information, and designed an effective interface based on a set of design principles for diagnosis aiding. The target system was a medical service that provided comprehensive blood test reviews and diagnosis to local hospitals. An interim evaluation by experts showed highly promising service value scores.