Performance measurement in a changing environment - the SCONUL e-measures project 2010

摘要

SCONUL did not expect that every member would be able to give figures in all the new categories sought without time to prepare. There are many more categories than there were before, because the landscape of e-measures has become increasingly complex in recent years, and providing figures which can be compared between libraries and aggregated across them to give the headline figures needed for strategic advocacy on a national scale has necessitated a more detailed breakdown than in the past. While the numbers able to provide answers to the new or revised e-measures questions suggest that the questions more clearly reflected existing practice in libraries than had previously been the case, one important test of how successful the new questions have been is how well they stand up to being used to derive ratios that will have meaning across the sector. One striking factor is that it has been possible to derive a range of ratios using some of the new or revised questions based often on responses from 140 or more libraries. With existing ratios, the numbers on which they are based are generally higher than in previous years. New ratios provide a clearer picture of the percentage of spend on e-resources, and the percentage of spend on print, print and electronic and electronic only journals.