The success in achieving positive business results and employees satisfaction, which means overall company satisfaction, success and recognition on market, depends a lot on the quality of integrated business processes, their well estimated optimization and implemented measures for tracking and monitoring the processes. For this reason companies need much more time to dedicate not only to carry out routine jobs and procedures but also to analyze ways of performing them within the company and to note down each step in the jobs execution procedures, i.e. to record business processes, as the first step. The second step would be to analyze recorded processes and to optimize them as much as possible to become more efficient, to dissipate less time and give more satisfaction to employees. And the third step would be to introduce and establish the system for tracking and monitoring optimized processes, and to evaluate the results. This article gives an overview of procedure for introducing the process management, integrated with/within information system in the non-profit company.
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