Improving human performance

摘要

Electrical safety incidents and injuries can be the result of inappropriate work behavior or what is referred to as “unsafe acts.” This occurs even though training and education have been provided on the electrical hazards and the possible consequences. Providing training to people is not enough to motivate them to follow the procedures. When unsupervised, those people who are aware of the hazards may still believe they are qualified to take risks because previous “unsafe acts” have not resulted in an incident. This presentation will provide information on what motivates people to intrinsically follow proper electrical safe procedures. By understanding these principles, human performance can be positively changed and the electrical work practices of personnel can be improved to consistently follow safe work procedures.