Management Standardization Versus Quality of Working Life

摘要

In the paper there was defined notion of "quality of working life", starting from the definition included in the ISO90000 norm. The results of employees' satisfaction survey carried out in the following three years in the company having the integrated management system (ISO 9k, ISO 14k, ISO 18k & SA 8000) have been presented. The statistical analysis of the obtained results was carried out and the employees' satisfaction assessment method was proposed. The global assessment coefficients, variance analysis between groups of the employees, assessments correlation analysis and trend coefficient of changes received on the basis of the regression model were taken into account.