Electronic Banking for SMEs - A Case Study of Fortis Bank UK

摘要

There is a steady move towards electronic banking whereby the banks use the Internet and the web to deliver service to SMEs. As with all their affairs the banks have been cautious but it is now clear that electronic bank will be a very important issue in the medium term. This may be seen as part of the banking sectors response to a series of drivers such as the need for increased efficiency and effectiveness, the deregulated environment and the arrival of new technologies.