User-Centered Design of Lotus Notes Databases

摘要

Lotus direct R Notes databases can be used in a wide variety of applications. The Information Design group in DuPont has developed notes databases for groups of a dozen to many thousand users. We find that a multidisciplinary approach to database design works well - combining hte talents of informatio nanalysts, application developers, interface and graphic designers, usability specialists, and project leaders. Working with subject-matter experts and end-users, we develop databases that deliver business value, in terms of more accessible knowledge and streamlined work processes. I will present a behind-the-scenes look at how we work as a team to deliver useful, usable knowledge bases in a user-centered design process that involves the users in novel ways.