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Interfacing Virtual Agents With Collaborative Knowledge: Open Domain Question Answering Using Wikipedia-Based Topic Models

机译:具有协作知识的接口虚拟代理:使用基于维基百科的主题模型回答开放式域问题

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摘要

This paper is concerned with the use of conversational agents as an interaction paradigm for accessing open domain encyclopedic knowledge by means of Wikipedia. More precisely, we describe a dialog-based question answering system for German which utilizes Wikipedia-based topic models as a reference point for context detection and answer prediction. We investigate two different perspectives to the task of interfacing virtual agents with collaborative knowledge. First, we exploit the use of Wikipedia categories as a basis for identifying the broader topic of a spoken utterance. Second, we describe how to enhance the conversational behavior of the virtual agent by means of a Wikipedia-based question answering component which incorporates the question topic. At large, our approach identifies topic-related focus terms of a user's question, which are subsequently mapped onto a category taxonomy. Thus, we utilize the taxonomy as a reference point to derive topic labels for a user's question. The employed topic model is thereby based on explicitly given concepts as represented by the document and category structure of the Wikipedia knowledge base. Identified topic categories are subsequently combined with different linguistic filtering methods to improve answer candidate retrieval and reranking. Results show that the topic model approach contributes to an enhancement of the conversational behavior of virtual agents.
机译:本文涉及使用会话代理作为通过维基百科访问开放式域百科全书知识的互动范式。更确切地说,我们描述了一种基于对话的问题应答系统,用于德语,利用基于维基百科的主题模型作为上下文检测和答案预测的参考点。我们调查两种不同的观点,以通过协作知识接口虚拟代理的任务。首先,我们利用Wikipedia类别作为识别口语更广泛的话题的基础。其次,我们介绍如何通过基于维基百科的问题应答组件来提高虚拟代理的会话行为,其中包含问题主题。大大,我们的方法标识了与用户问题的主题相关的焦点条款,随后将映射到类别分类上。因此,我们利用分类物作为参考点,以获得用户问题的主题标签。因此,基于由维基百科知识库的文档和类别结构表示的明确给出的概念,所采用的主题模型。识别的主题类别随后与不同的语言过滤方法组合以改善答案候选检索和重新划分。结果表明,该主题模型方法有助于提高虚拟代理的会话行为。

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