Service creation involves numerous actors (service provider, subscriber, users, etc.) and follows a specific process divided into different activities (requirements gathering and analysis, specification and rapid prototyping, design, coding, testing, etc.). All actors should have a common view of the process of service creation with a clear identification of their relationships with and within the process (by the production of contracts). The elaboration and the maintenance of the contracts require a common understanding of service requirements. Thus, the wish for introducing quickly and customising new services necessitates to insist on careful service validation tasks which allow one to ensure that the service satisfies the needs of the different actors. Validation tasks should be performed at different steps during the creation of the service. In particular, user and subscriber needs have to be validated as soon as possible to fix very early service functionalities and some ergonomic aspects. These ergonomic functionalities concern the behaviour of the service during call treatment, and also the subscriber management.
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机译:iExport Australia-为出口商提供以下服务的在线平台/应用程序:出口电子商务出口拍卖在线与服务提供商进行出口相关的服务请求和投标与服务提供商的集成与货运和货运的报价集成到政府机构和海关/边境的在线文件和电子提交澳大利亚– EDI / Web Services与GS1集成在一起,用于对出口工作台进行编号和条形码编码,以管理每个出口的所有与出口,交货和银行有关的任务出口相关的潜在客户和联系人管理出口市场AI和工具