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Mining Business Process Deviance: A Quest for Accuracy

机译:采矿业务流程偏差:追求准确性

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This paper evaluates the suitability of sequence classification techniques for analyzing deviant business process executions based on event logs. Deviant process executions are those that deviate in a negative or positive way with respect to normative or desirable outcomes, such as executions that undershoot or exceed performance targets. We evaluate a range of features and classification methods based on their ability to accurately discriminate between normal and deviant executions. We also analyze the ability of the discovered rules to explain potential causes of observed deviances. The evaluation shows that feature types extracted using pattern mining techniques only slightly outperform those based on individual activity frequency. It also suggest that more complex feature types ought to be explored to achieve higher levels of accuracy.
机译:本文评估了序列分类技术的适用性,用于基于事件日志分析异常业务流程执行。偏差流程执行是偏离关于规范性或理想的结果的负面或积极的方式的人,例如强烈或超过表现目标的执行。我们基于精确区分正常和异常执行的能力来评估一系列特征和分类方法。我们还分析了发现规则来解释观察到的潜在原因的能力。评估表明,使用模式挖掘技术提取的特征类型仅基于各个活动频率略高于那些。它还建议探索更复杂的特征类型,以实现更高的准确性。

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