Focusing on the User Experience: Software Quality is More Than Fixing Bugs

摘要

Software quality is more than fixing errors, documenting code, and testing features. While these are vital for every software project, they are only a piece in the quality puzzle. Software quality is about treating everything from the moment the user opens the box to the time they shutdown the system as one. It is about creating an entire user experience which encompasses more than just the code. This paper introduces the reader to three major components needed to create a quality user experience. These components are: awareness of quality user experience, building a quality user experience, and testing for a quality user experience. The goal of this paper is to provide a springboard into the world of researching, designing, developing and testing user experiences.