WHEN DOES FEEDBACK WORK? THE EFFECT OF SMART METER MOBILE APP IN RELATION TO ELECTRICITY CONSUMPTION BEHAVIOR

摘要

With evolving artificial intelligence (AI) and internet of things (IoT), smart meter technology is receiving growing attention as a part of smart energy infrastructure. A smart meter digitally sends the meter readings to users in real-time helping them to actively engage in the energy use behavior. Multiple research results have revealed the effectiveness of smart meters with emphasis on the information feedback in relation to energy saving[1]. This study contributes to the literature by further investigating the behavior change with feedback from the mobile app, which is different from in-home displays (IHD).