Developing Safety Cultures for Industry 4.0. New Challenges for Professional Communication

摘要

Industry 4.0 principles will rapidly change the industrial landscape especially regarding novel risks. Introducing Industry 4.0 successfully requires an adequate corporate safety culture. Professional communication provides suitable tools to foster and shape the transformational approaches to establish safety cultures in Industry 4.0. This paper presents the results of two interview studies focusing on requirements regarding the development of transformation approaches towards a safety culture 4.0. The results indicate various requirements regarding assumptions, values and artifacts which reveal several fields of action for communication professionals that depend on three phases of the safetyculture implementation: The development, establishment and maintenance of a safety culture 4.0.