1. Backlog Definition 2. Why Is the Backlog Important? 3. Work Life Cycle 4. How Is the Backlog Calculated? 5. What Is the Appropriate Backlog Size? 6. How Does a Backlog Get Out of Control? 7. What Is the Downside of a High Backlog? 8. Remedy for an Out of Control Backlog 9. Backlog Sustainability 10. Final Comments 11. Questions.
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