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Chelsea won, and you bought a T-shirt: Characterizing the interplay between Twitter and e-commerce

机译:切尔西赢了,您买了一件T恤:刻画Twitter与电子商务之间的互动

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The popularity of social media sites like Twitter and Facebook opens up interesting research opportunities for understanding the interplay of social media and e-commerce. Most research on online behavior, up until recently, has focused mostly on social media behaviors and e-commerce behaviors independently. In our study we choose a particular global e-commerce platform (eBay) and a particular global social media platform (Twitter). We quantify the characteristics of the two individual trends as well as the correlations between them. We provide evidences that about 5% of general eBay query streams show strong positive correlations with the corresponding Twitter mention streams, while the percentage jumps to around 25% for trending eBay query streams. Some categories of eBay queries, such as ‘Video Games’ and ‘Sports’, are more likely to have strong correlations. We also discover that eBay trend lags Twitter for correlated pairs and the lag differs across categories. We show evidences that celebrities' popularities on Twitter correlate well with their relevant search and sales on eBay. The correlations and lags provide predictive insights for future applications that might lead to instant merchandising opportunities for both sellers and e-commerce platforms.
机译:诸如Twitter和Facebook之类的社交媒体网站的普及为理解社交媒体与电子商务的相互作用提供了有趣的研究机会。直到最近,大多数有关在线行为的研究都主要集中在社交媒体行为和电子商务行为上。在我们的研究中,我们选择一个特定的全球电子商务平台(eBay)和一个特定的全球社交媒体平台(Twitter)。我们量化了两个单独趋势的特征以及它们之间的相关性。我们提供的证据表明,约5%的一般eBay查询流与相应的Twitter提及流显示出强烈的正相关性,而趋势eBay查询流的百分比跃升至25%左右。某些eBay查询类别(例如“视频游戏”和“体育”)更可能具有很强的相关性。我们还发现eBay趋势落后于相关配对的Twitter,并且不同类别之间的滞后有所不同。我们提供的证据表明,名人在Twitter上的受欢迎程度与其在eBay上的相关搜索和销售密切相关。相关性和滞后性为未来的应用程序提供了预测性见解,可能会为卖方和电子商务平台带来即时的销售机会。

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